We handle all communication through messaging. We’re pros at making sure we get all the details right, so feel free to reach out anytime. Let’s keep chatting and make your project amazing!
Before ordering, feel free to schedule a pre-project meeting using the "Book a Meeting" button on our profile page here - https://www.fiverr.com/agencies/envycreative - After placing an order, one call is included; additional calls are available as paid consults. Here is where to find the meeting button - http://u.pc.cd/OeE7 - Our availability can be limited and books up quickly, so there might not always be available slots. Plus, Fiverr only shows availability for the next 7 days. But the fastest way to share details is always through messaging!
If we miss you on a scheduled call, no worries, these things happen! Just rebook at your convenience - https://tidycal.com/thinkenvy/call
We can definitely jump on a call! We do get everything from the creative brief, so calls usually don't end up adding a whole lot extra, and we usually send over scripts in just a couple days. We can't start writing the script until after the meeting, but as long as you're okay with pushing things back a bit for the call, feel free to book a call here - https://tidycal.com/thinkenvy/call - Just note our availability is limited and books up quickly. Just let me know what you prefer and we'll get right it! But the fastest way to share details is always through messaging!
For feedback or revisions, please message us your thoughts clearly, and then we can discuss more in detail during our call.
Feel free to message us anytime! We’re available weekdays from 9:30am–4pm PST, and even when we're offline, we still get notifications and will reply as soon as possible during business hours. If you're checking your order status, rest assured, we're working through our queue. Thanks for your patience!